We at Crescendo Music respect your concerns about privacy and value the trust you have placed in us. This Privacy Notice describes the types of personal information we collect, how we may use that information, and with whom we may share it. Our Privacy Notice also describes the measures we take to protect the security of the information. In addition, we describe the choices you can make about how we use the information you provide to us. We tell you how you can reach us to review and update your contact information, change your privacy preference remove your name from our mailing list, or answer any questions you may have about our privacy practices. This Privacy Notice applies to all personally identifiable information about you collected, used or disclosed by Crescendo Music. We also [may] collect aggregate information about you which does not identify you and which is not therefore personal information.
What types of information does Crescendo Music collect and use about me and how does Crescendo Music use the information?
We collect and use information about you to communicate with you about our products, services and promotions. Here are the ways we obtain information about you and the types of information we obtain. We also tell you how we use the information.
Purchases
When you order or purchase an Crescendo Music product, you may be required to give us contact and payment information (such as name and address) so we may process your order and for customer service and warranty purposes.
Customer Service
If you contact one of our customer service representatives, we may ask you for information such as your name, address and email address so we can respond to your questions or concerns. With your consent, we may retain this information to personalize your experience with us and better assist you the next time you contact us.
Website
We collect information on our website using transient cookies, sometimes called session cookies. A transient cookie is a small file that contains information about a user, and disappears when the user's browser is closed. Unlike a persistent cookie, a transient cookie is not stored on the user’s hard drive; it is stored only in temporary memory that is erased when the web browser is closed. We use transient cookies to determine, for example, how you use our website so we can improve the design of our site. Transient cookies are not linked to any personally identifiable information about you. Cookies can be disabled in your web browser.
Other information you provide to us
Through surveys, you may provide us with information such as product preferences, reasons for purchasing a product and family and lifestyle information to help us learn more about your needs and preferences. In addition, you may give us such information if you register for or redeem Crescendo Music special offers, discount coupons or other promotions. We may also use this information to communicate with you respecting products that may be of interest to you.
How long does Crescendo Music retain my information?
We retain your information as long as it is required for the purposed identified when you provided the information or for any new purposes identified by us and consented to by you, and for any appropriate time thereafter including a sufficient time following to permit you to ask any questions regarding its use. Certain information is retained for longer periods for our internal audit and quality control purposes.
Does Crescendo Music share the information it obtains about me with third parties?
Crescendo Music does not share personal information about its consumers with any third parties. We may disclose information about you if required by law.
How does Crescendo Music protect personal information?
The security of personal information is a high priority for us. We maintain administrative, technical and physical safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. We are committed to providing appropriate security controls to protect personal information we have about you against foreseeable hazards.
How can I update my personal information preferences?
You may review and revise, correct or update any of the information that we have on file about you at any time by logging into your account, clicking on the "My Details" link and changing your details.
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